Increased configurability of the customer experience

Backbase’s Engagement Banking Platform is built to drive conversions, minimise costs, deepen loyalty and drive growth. It offers turnkey processes and apps for customers and employees alike. Bringing together this flexibility in touch points with Vault Core’s smart contracts, banks can rapidly deliver highly personalised experiences to their consumers and increase market share.

Reduced operational complexity

‍Vault Core and Backbase have been designed as a single solution for all banking verticals. Bringing together our technologies allows banks to create a unified platform across all verticals and remove the historic issue of siloed stacks caused by legacy infrastructure.

‍

Increased speed to market

‍The Backbase and Vault Core integration provides banks the speed and flexibility to orchestrate seamless customer experiences across any device, all on a single, unified platform. From customer acquisition, to customer servicing, customer loyalty and product originations, we help financial institutions surpass expectations at every touchpoint. This increased time to market is achieved by a cloud-native shared architecture, with a unified platform in both the core and the engagement layer.