Grepper Privacy Policy


Last Updated: Sept 15, 2021

Your privacy is critically important to us. In order to explain our handling of personal data to you we have established this Privacy Policy for the Grepper Services. Grepper is committed to safeguarding the privacy of our users, and simultaneously provide you with the best possible service.

Introduction

This Privacy Policy explains how information about you is collected, used and disclosed by Grepper. This Privacy Policy applies to information we collect when you use our website, Grepper Chrome Extension and other online products and services (collectively, the “Services”) or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information


Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include any information you choose to provide such as your name, email address.

Public Grepper Profile Information

When signing up for Grepper you may choose to create a public profile, we collect information you choose to put in your profile including: Name, Twitter Handle, Profile Picture, Location, Paypal Address (to receive user donations). This information on your profile may be used or displayed throughout Grepper, including but not limited to displaying your name/image next to one of your Grepper answers.

Information we collect as you use our services

Our services are designed to help you develop faster by quickly showing the correct answer to a technical problem you are having. In order to improve our services and seamlessly provide you with answers to your technical problems we automatically collect the following data:

Email Address or unique identifier: If you are logged into your google account while installing Grepper we will collect your email address, if you are not logged in will use a unique identifier to setup your account.

Code Snippets and Related Data: We collect snippets of code that you provide, and related data; including an answer title based on your last search term, the url of the page if the code was added using the “easy code snag editor”, the source of the code snippet if provided, the time the code snippet was added.

Upvote/Downvote Answer Feedback: We collect data when you upvote or downvote an answer. We collect the associated search term that returned the grepper answer, the time the answer was upvoted/downvoted.

Anonymous Answer Feedback: In order to determine the best Grepper answers, we collect anonymous answer feedback on the Grepper answers that are displayed after you do a google search and a Grepper answer is shown. The information we collect includes: whether the answer was copied or interacted with, if a non-Grepper result was clicked, the searched term that returned the grepper answer, the time the answer was shown.

Cookies: The Grepper website (https://www.codegrepper.com) uses cookies to allow you access to the Website and the Services, to improve and customise the Services and your customer experience and to understand which areas and features of the Website and of the Services are most popular.

Optional Information we collect as you use our services

Anonymous Search Terms: By default we collect anonymous search terms, whether or not a Grepper answer was shown for the search term and the time of the search. We encourage users to send this data as it helps us improve the Grepper search engine for our entire community. You may choose to disable anonymous collection of this data in your Grepper account by going to My Account -> Settings -> Privacy -> Send Anonymous Search Data.

Coding Activity: Coding activity is not collected by default, you may choose to enable this feature under your Grepper Profile. If you enable this feature, we will collect the following information: Grepper answers that you viewed, copied or upvoted, the search term used to retrieve the answer, the time the answer was viewed.

Use of Information

We may use information about you for various purposes, including to:

Search and display code snippets to your and other’s code related searches.

Provide, operate, maintain, improve and promote the Website and Services to you.

Monitor and analyse trends, usage and activities in connection with the Services for marketing and advertising purposes.

Provide customer support services to you, respond to your questions and requests, send you technical or administrative updates and messages.

Providing your personal data to others

We do not share or disclose your personal data or content with any third parties, except as provided under this Policy.

The Website and the Services may contain links to other websites, whose privacy practices may differ from our own. If you submit your personal data to any third-party website, your data is governed by their privacy policies. Therefore we ask you to carefully read the privacy statements of any website you visit and consider submitting personal data to.

We may disclose your data (including your personal data) to third parties if such disclosure is reasonably necessary for the purpose of:

Complying with applicable laws, regulations, court orders, legal processes or governmental requests.

Preventing harmful or illegal activities and, in urgent circumstances, protecting the personal safety of Grepper, our customers and the public

Protecting the security and integrity of the Services and defending the rights or property of Grepper.

Where reasonable, for maintaining, updating or otherwise implementing our data security measures, equipment, technical operations and the like.

We may display on the Website testimonials of customer of Grepper, who are satisfied with our Services. With your explicit consent and confirmation we may post your personal testimonial or our Website too, along with your name.

We may transfer your data (including personal data) in connection with or in the process of negotiating the sale, assignment, or other transfer of the Grepper business or any part thereof, or as part of a security audit.

Sharing Aggregate & Anonymised Data

We may also share aggregated or anonymised data that does not directly identify you or any of your personal data to:

Provide, operate, maintain, improve and promote the Website and Services to you.

Provide customer support services to you, respond to your questions and requests, send you technical or administrative updates and messages

Monitor and analyse trends, usage and activities in connection with the Services for marketing and advertising purposes.

Provide advanced aggregated anonymised analyses

Storing and protecting your data

Grepper takes reasonable steps to ensure that all personal data we collect is transferred and stored in a secure manner. In doing so we make sure, as far as reasonably possible, that the collected and stored personal data is protected from misuse, interference, unauthorised access, modification or disclosure. We do so by means of using verified methods including access limitation, industry-standard Transport Layer Security (TLS) encryption technology to safeguard sensitive information, data encryption, and firewalls.

Data collected by Grepper may be stored and processed in the United States. We uphold and maintain strict procedures for protecting data stored in our servers and access is limited to those employees whose work-related duties involve working with such data. You acknowledge and agree that by providing personal data to Grepper you consent to the transmission of data (including personal data) over international borders, as necessary for processing your requests.

Your Rights


Account Information

You may cancel services, update, correct or delete information about you at any time by emailing us at support@codegrepper.com, but note that we may retain certain information as required by law or for legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Services. To delete or disable flash cookies please visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@codegrepper.com.